* Please note that due to corona shipping times are a few business-days longer.

 

Shipping 

Our print partners are specialized in globally shipping our products. With many fulfillment centers around the world, usually the delivery time for print-on-demand products is short and the product's journey to your doorstep is the shortest possible. Efficient and sustainable!

Delivery Time 

Since we do not have products on stock and every product is being printed after your order, delivery time is a bit longer. We strive to deliver your order within 7-14 days, but luckily the delivery time is usually is faster.

Shipping Costs

In the table below you will find an estimation of the shipping costs. The final shipping costs will be shown after you fill in your address when you check out your order. 

Belgium €7.91
Austria €8.48
Bosnia €16.61
Bulgaria €14.40
Croatia €12.57
Czech Republic €4.72
Denmark €8.34
Estonia €7.30
Finland €14.39
France €7.84
Germany €6.06
Greece €15.86
Hungary €5.40
Ireland €6.92
Italy €8.51
Latvia €6.46
Lithuania €4.89
Luxembourg €8.77
Netherlands €7.93
Norway €15.43
Poland €2.93
Portugal €9.29
Romania €12.97
Serbia €17.71
Slovakia €5.02
Slovenia €7.96
Spain €8.51
Sweden €6.65
Switzerland €9.04
Ukraine €5.02
United Kingdom €4.37

 

Track & Trace

After your order you will receive an email with, if available, a track & trace code. Via email we will keep you informed of your order and its delivery. 

Your Right to Withdrawal

You can withdraw your contract of sale within 14 days without cause. The withdrawal period starts at the moment of delivery of your product. Please send your request with unambiguous formulation to withdraw your order. You can do this by sending us an email and/or sending us an email that includes the information stated in the Model Withdrawal Form. You can send your notice to support@punqi.com. 

Consequences of Withdrawal  

If you withdraw your purchase order, we will refund your payment (including shipping costs) within 14 days of your notice of withdrawal. We are legally allowed to wait until we refund you after we receive back your the products you ordered. Refunds are free and we will pay you back via the same payment channel you paid us, if possible. Please note that you bear the costs for sending back ordered products. Since we do not have stock and every order/product is only printed on request, we are 'stuck with it', therefore we unfortunately cannot reimburse you for the return-shipping costs. 

Depreciation of Value

You alone are responsible for any depreciation of value of the product you ordered and are sending back, if that depreciated value is the result of your use of the product(s) that goes further than the handling of the product(s) to establish the nature, characteristics and functioning of the product(s).

Right to Withdrawal Exemption

Please note! You bear the costs for sending back ordered products. Since we do not have stock and every order/product is only printed on request, we are 'stuck with it', therefore we unfortunately cannot reimburse you for the return-shipping costs. Not included with the European right of withdrawal are goods that are made to the consumer’s specifications or which are clearly personalised, such as tailor-made products. Therefore, if we make a custom design for you so you can buy it in the store, your right to withdrawal is forfeited. However, should the delivered product be faulty, damaged or of inferior quality, which is not a result of a bad-quality design, we will honor your withdrawal request(s).

For more information see our Terms of Use.

Questions? Contact us on support@punqi.com

 

 

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